Write an official business letter following the instructions.

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Using the task from the attachment # (8.21), write an offecial Business Letter(positive, routine message (direct claim)). 

HINT (foot stomp)Claims often require writing instructions (politely) requesting the company to follow certain steps or do the actions you want the company to follow to correct your situation. 

apply Guffey’s 3×3 Writing Process stages

In one page only

I ATTACHED A PAPER THAT HAS DONE BEFORE BUT IT WAS DONE IN A WRONG WAY. Please read this paper and do a correct one using the comments form the old one.