How personal events affect crisis negotiation

Write a 3 to 5 page paper (excluding cover and reference pages) that describes how personal experiences influence workplace culture. Identify two hypothetical personal events that might influence the work of crisis negotiators and describe how those personal events could impact the application of crisis negotiation.

After describing the effects the two incidents had on the application of crisis negotiations give three additional examples of types of violent situations that may require a crisis negotiator and explain how crisis negotiations may help successfully resolve those type situations.