Sabre, Galileo and Worldspan were once owned by major airlines, which used them to gain share in the travel agency marketplace. With the proliferation of the Internet as a distribution channel, the airlines eventually sold their interests in these Computerized Reservations Systems (CRS), which are now viewed by most airlines as “just another cost of distribution.*
*Reference: Grossman, D. (2004, October 4). The airline industry goes direct. USATODAY.com. Retrieved August 7, 2013 from http://usatoday30.usatoday.com/travel/columnist/grossman/2004-10-01-grossman-side_x.htm (Links to an external site.)Links to an external site.
In this discussion, address the following:
- Expand upon the above statement with your own insights and examples.